Frequently Asked Questions

Get answers to the most asked questions.

Support

You can read the documentation at https://docs.taskquark.com to get more detailed info about the functionality of the application.

Also, do not hesitate to contact info@taskquark.com for getting the support you may need with any issue not covered in these FAQ.

Send your feedback and suggestions to info@taskquark.com, and help improve TaskQuark.

TaskQuark supports the latest versions of the most common web browsers: Chrome, Edge, Firefox, Safari.
If you are using an older web browser, the interface could appear broken or the functionality not work properly.
A workaround for these issues is to install another web browser, in addition to the one you use regularly, and use this second web browser for TaskQuark.

The application does not support incognito or private mode browsing, for security reasons.

TaskQuark is a responsive web application and the interface is automatically adjusted to small screens.
However, the interface is designed for desktop use, to take full advantage of wide screens, and not all functionality may be available on mobile devices.

There is no native Android or iOS application available yet.

Profiles & Accounts

Every user has their own unique profile to sign in to TaskQuark. This profile is also associated with an account which is in charge of the subscription for this or maybe also other profiles. When you sign up, you get an account and a profile.

Yes, you do not need to create a new account and password if you use your Google account to sign up and sign in  to TaskQuark.

Yes, you can use your Google account or a new account with Auth0 to sign in.
If you sign up with Google and later sign up with Auth0 you will still have to verify your email.

Your password is stored in Auth0 servers or in Google servers, but not in TaskQuark servers. We use these authentication services to confirm your identity.

Subscriptions

You can change the renewal of your subscription at any time on the Profile page. The current subscription will be valid until the end of the subscription term, and it will not be renewed at that date.

You can change your current subscription and get a new one, upgrading or downgrading at will.
The credited balance, for annual subscriptions, from your previous subscription will be applied to the new one.
Monthly subscriptions will end at the end of the subscription period.

There are no free subscription plans for TaskQuark accounts.
You can get a Basic account, when available, for a very cheap price to test if TaskQuark is the right tool for you.

However, on very special occasions, TaskQuark can offer discounts on regular subscription plans. Check the pricing page to discover these offers.

Monthly subscriptions are only available for Professional, Teamwork and Business accounts.

You can get 2 months free with a 12 month subscription which is a 16.67% annual discount.

Occasionally, special offers can result in a greater discount. Check the pricing page to discover these offers.